Conflict-solving Leadership
NEW COURSE! Individuals with differing characters encounter one another in every team. This means that disputes are the rule rather than the exception. They should, however, never become disruptive factors and they have to be resolved quickly and skilfully. This is why it is important that disputes are recognised at an early stage and that you are proficient in the fundamentals of conflict mediation. In this way, you maintain and promote productive cooperation within your team.
You enhance your social skills on this two-day intensive course and actively contribute to resolving disputes within your team in future. You learn intensively on this course due to the interesting combination of impartation of knowledge and exercises with practical relevance. Practising with leaders from other companies provides you with an insight into other leadership styles.
Learning aims
This is the way to behave properly as a leader in conflict situations
- The role of the leader in conflict situations
- Dealing with conflict-related stress – strengthening resilience
- The leader as a party to the conflict
Practise the most important principles and methods for working together productively in a team
- Recognising and resolving disputes
- Dealing with personal attacks
- Mastering the challenges of team leadership
- Implementing disciplinary measures
All the tools you need to resolve conflict situations, for example:
- Conflict resolution meetings
- Fundamentals of conflict mediation
- Dispute resolution in teams
Target group
This intensive course is intended for leaders who would like to enhance their ability to deal with and resolve disputes – within teams as well.
Why PROAKTIV
Tailored content and formats in blended and face-to-face training with individual coaching for your success
Verifiable and long-term behavioural changes through personal coaching and PROAKTIV practical training on the job
Interactive and cutting-edge training and coaching with differing methods and formats depending on interests, learning profile and availability
Conflict-solving Leadership at a glance
| Face-to-face | In-house | |
|---|---|---|
€1,300 per participant | Individual | |
all training content is trained in the group, additional information only as online modules | Individualised sector-specific training for in-house company groups, planned and conceived in accordance with the customer’s requirements | |
Full-day face-to-face
Interactive practice exercises, individual and group work, self and external assessments, presentations, exchanges of experience with best practice examples, concrete implementation tips. New ideas are tried out immediately. | 2 days | as requested |
Training documentation
All worksheets and data sheets processed in the training sessions. | ||
Training certificate
Awarded following the successful completion of and participation in all of the full-day training sessions or online modules. When the attendance is incomplete, a confirmation of participation only is issued. | ||
Languages available
Further languages on request for in-house training. | German | German / English |
€1,300 per participant | Individual | |
Continuing education with a system
